SOC100H5 Lecture Notes - Lecture 4: Mcdonaldization, Meritocracy, Rationality
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SOC100H5 Full Course Notes
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Document Summary
Involves communication among people acting and reacting to one another, either face-to-face or through technology. Obeying feeling rules and responding appropriately to situations. Em that many do as part of their jobs. Eg. teacher, nurse, flight attendant, sales clerk. Service economy and growth of emotion labour. Social interaction involves competition over valued resources. Degree of inequality affects character of social interaction. Goffman"s dramaturgical analysis appear in the best possible light. Interaction as a play in which we present ourselves so as to. A collection of two or more people who interact frequently with one another and share a sense of belonging. Identify with one another, adhere to defined norms, roles, or statuses. Web of social relationships that link one person with other people. Secondary group designed to achieve explicit objectives. Bureaucracy and efficiency: task splitting, rules oriented and impersonal, meritocracy, information flow and hierarchy, subordination to goals of the organization.