MGM101H5 Lecture Notes - Lecture 3: Hawthorne Effect

• School: UTM
• Department: Management
• Course: MGM101H5
• Professor: Dave Swanston

Document Summary

Diesel engines have a lot of power. Downside is they create alot of co2 emission waste. Volkswagen thought that consumers that use the vehicles would have a better driving experience. Testing had to change alone with the evolving technology. Did not use fuel emission control and misinformed ppl that they are. Purposeful act to turn of computer that tests emissions. Scandal has been going on since 2009 before being exposed. Shareholder(major party affected by volkswagen scandal as 35 billion dollars lost) Powerful movement; how we can improve productivity and output to make organization more efficient: helps to set goals and strategies. Ppl are rational and driven by economic concerns. Behavioural management - human resource approaches include: o. Follett"s notion of organizations as communities: hawthorne studies, maslow"s theory of human needs, mcgregors theory x and y, argyris"s theory of adult personality. Foundations for continuing developments in management o o: quantitative analysis and tools.