CCT109H5 Lecture Notes - Lecture 12: Mental Models, Usability Engineering, Usability

• School: UTM
• Department: Communication, Culture and Technology
• Course: CCT109H5
• Professor: Brett Caraway

Document Summary

Usability engineering (usability): evaluation of how ppl use tech. Interaction design: comes before, studies how to create interfaces. User experience (ux): uses contextual approach as apposed to behavioral. Computer supported cooperative works: how can people work remotely together. Movement of ideas between laboratories and effect of funding agencies. Development of user interface as a response to the growth of the pc industry. Original focus on machine to focus on the social setting of the user (dourish. Very few people had access, but as time went on more people have access, however, more problems occurred. Potential errors increase if more people are sharing the same computer. History of interaction human experience of computation (durish argues this) Electrical phase: change parts of computer to make it do something else. Computer did one thing; an example is a fridge or oven. Symbolic phase: started doing abstraction where we take something from reality and simplify it as much as possible.