CMN 1148 Lecture Notes - Lecture 3: Selective Perception, Organizational Communication, Fundamental Attribution Error

• School: University of Ottawa
• Department: Communication
• Course: CMN 1148
• Professor: Jenepher Lennox Terrion

Document Summary

Intense stimuli: why we need perceptual filters, people can only attend to a limited number of stimuli at once, so we have to simplify the stimuli that flood our senses. 2: halo effect, when we consider a person good in one context, then we think everything they do is good. They can do no wrong: horn effect, when we consider a person bad in one context, then we think everything they do is bad. They can do no wrong: using perception checking to minimize error, perception checking is a process for conforming what we think we have seen, heard or experienced instead of assuming that our first interpretation is correct. It can help us to reduce errors communication: there are three steps, description, describe the behavior you noticed. Interpretation: provide two possible interpretations of the behavior, clarification, request clarification from the person about the behavior & your interpretations.