ADM 2337 Lecture Notes - Lecture 13: Peoplesoft, Corporate Social Responsibility, Cloud Computing

• School: University of Ottawa
• Department: Administration
• Course: ADM 2337
• Professor: Catherine Elliott

Document Summary

Hrm: the process of managing human capital to achieve an organization"s objectives. Human capital: the knowledge, kills, and capabilities of individuals that have economic value to an organization. Hr managers perform these functions in 4 ways: Competitive challenges top 7: responding strategically to changes in the marketplace. Six sigma: set of principles and practices whose core ideas include understanding customer needs, doing things right the first time, and striving for continuous improvement. Reengineering: fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost, quality, service and speed. Reactive change: change that occurs after external forces have already affected performance vs. proactive change: competing, recruiting, and staffing globally. Globalization: trend to opening up foreign markets to international trade and investment. Need to be aware of cultural differences, governments, labour standards, language, etc: corporate social responsibility and sustainability goals, advancing hrm with technology.