ADM 2336 Lecture Notes - Buck Passing, Corporate Social Responsibility, Scapegoating

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Power the capacity to influence others who are in a state of dependence. Legitimate power power derived from a person s position or job in an organization. Reward power power derived from the ability to provide positive outcomes and prevent negative outcomes (corresponds to positive reinforcement) Coercive power derived from the use of punishment and threat (often support for legitimate power)- can provoke considerable employee resistance. Referent power power derived from being well liked by others prone to considering their points of view, ignore failures, seek approval, and use as role models. Expert power power derived from having special information or expertise that is valued by an organization (most likely employee response) Doing the right things: extraordinary activities: unusual or nonroutine, visible activities: publicizing activities, relevant activities: Cultivating the right people: outsiders: key relationships/contacts, subordinates, peers: nothing gets in the way of one s future acquisition of power, superiors: mentors/sponsors.

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