ADM 3316 Lecture Notes - Lecture 8: Organizational Intelligence, Product Manager

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Building measurable key performance indices (kpi"s) for any intelligence program. Key performance indicators (kpi"s) are metrics used to help organizations define and measure progress towards achieving its objectives or critical success factors. Kpi"s are what we observe in order to verify whether, or to what extent, it is true that progress is being made towards our organizational and departmental goals, which define what business objectives you want to achieve. This online course will step you through how to establish and implement measurable kpi"s in your organization and what techniques need to be followed in order to ensure success. This course will also teach you techniques for measuring progress and achievements, classifying activities, outputs and goals, as well as ensuring stakeholder interaction and assessing kpi performance. Establishing kpi"s are one of the most critical aspects to any intelligence project. This course will teach you best practices in how to enable those kpi"s to be strategic and measurable.

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