PSYC*4160 Lecture Notes - Lecture 5: Conscientiousness, Social Skills, Conflict Management
Document Summary
Interference needed to complete the conditions for conflict. If another person interferes with desired actions, conflict intensifies: conflict associated with blocking and the person doing the blocking is perceived as the problem. Why study conflict: mental health and overall happiness improve with a constructive conflict process, things such as eating disorders, abuse of partners, and problem drinking are associated with destructive conflict environments. The importance of skill development: conflict management skills require thoughtful practice. Initiative: social awareness, empathy, organizational awareness, service organization, social skills, developing others, leadership, communication. Influence: conflict management, building bonds, teamwork and collab. The attack/withdraw pattern: attacking leads to withdrawal, and withdrawal leads to more attacks as the person who is avoided feels frustrated, choosing an attack as the only way to gain the others attention. Retaliation runs rampant in destructive conflict: obv don"t retaliate (i. e. get even)
