PSYCH238 Lecture Notes - Lecture 2: Frederick Winslow Taylor, People Matters, Protestant Work Ethic
10 Jan 2018
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Why people matter: resource theory, what makes the resource valuable, rare, e. g. people -> exceptional people, inimitable, people"s history, experience, knowledge, you cannot see people"s small decisions (cannot copy) High performance manage system: employment security, selective recruitment and hiring. 1/8th = x x : half of the company believe people matters, half of them can take action and make big changes, half of them waited long enough to realize the benefits of implementing this system. A short history of ob: the oldest (original) approach to ob, early 1900s: unskilled people moving into manufactory jobs, scientific management: Standard shovel that only shovel 21 pounds per time! Jan. 9: characteristics of an ideal bureaucracy, no flexibility, it"s standardized, no recognition of individual, not a rich understanding and appreciation of human nature. Jan. 9: if a manger has humanistic management approaches, you treat people differently.
