MSCI211 Lecture Notes - Lecture 9: Railways Act 1921, Decision-Making, Culture Change
20 Nov 2017
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Introduction: rationality, individuals and organizations like to appear rational, definition, reduction of uncertainty, eg. Staff reduces the possibilities from eight to two and manger chooses one. Who has reduced more uncertainty: individual decision making, rational or economic view, optimum solution based on all alternatives, criteria for selection, or model for scheduling. I(cid:373)o(cid:374)(cid:859)s (cid:373)odel: intro, economic man vs. administrative man, subjective rationality, grouping to simplify the situation, eg. Japanese vs. european cars: subjective probabilities (heuristics, small sample size, availability (eg. recency of information, representativeness (eg. bmw vs. peugeot, anchoring (using only available information, study on number of un members from african. With car a you get free service for 3 years vs. discount: atisfi(cid:272)i(cid:374)g (te(cid:374)de(cid:374)(cid:272)y to settle for (cid:858)good e(cid:374)ough(cid:859) as opposed to continuing the search for optimum, eg. 2: participants, examples of the garbage can model, capital punishment, computers in schools.
