HRM307 Lecture Notes - Lecture 4: Due Process, Scientific Management, Job Satisfaction

• School: University of Waterloo
• Department: Human Resources Management
• Course: HRM307
• Professor: Mark Gernon

Document Summary

Management wants to maintain the right to manage the business. Labour relations strategies: refers to how the employer chooses to deal with the unionization of its employees, this decision has a direct impact on the relationship between the employer, the union, and employees. Factors affecting labour relations strategy: union power and ability to oppose employer, types of employees, what is the demographic, legal environment, union philosophy. Possible employer approaches/strategies to unions: union acceptance, union avoidance or substitution, union resistance, union opposition, union removal. Employer processes or methods: union avoidance and other measures of opposition, contract negotiation, lockouts, grievances and arbitration, court (legal) action, political activity, public relations, collaboration with union, unilateral action. Factors affecting labour relations strategy: competitive strategy of the employer, cost leadership or differentiation, union or non-union status of competitors, experience with unionization, management values or ideology, eg. Magna international: union philosophy or policy, traditional or open to new ideas.