POLS 2250 Lecture Notes - Lecture 3: Human Relations Movement, Mary Parker Follett, Abraham Maslow

• School: University of Guelph
• Department: Political Science
• Course: POLS 2250
• Professor: Nanita Mohan

Document Summary

Also known as the human relations school. Does not focus on what should happen in the factory to maximize production (the way taylor did) but instead focused on what actually happened on the factory floor. Focused on the importance of informality within the workplace friendships, workplace banter, informal sanctions. Taylor and the rest of the scientific management theorists were upset he focused mostly on the productivity within the formal system, while organizational humanism said that whatever formal standards they had set would not work. One of the first people to study the informal system. Circular response no one unilaterally acts on someone else, rather people interact with one another in ways that influence both parties (she rejected that power was a one-way street) Integration the need to combine diverse elements into a useful whole; this was a restatement of the old idea of division of labour.