General Business BUS206 Lecture 3: BUS206 | Chapter 1 & 2.pdf
2 Jun 2015
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Document Summary
Four functions or activities in the mgmt process: P planning: setting goals and guring out the best way to achieving them (strategizing) O organizing: figuring out what tasks have to be done; who will do them; allocating resources to get the job done; also creating authority and reporting relationships. L leading: motivating, guiding, encourage subordinates to achieve goals and to give rewards high performance. C controlling: first step is to set standards or goals for how resources are used and how people behave. Second monitoring and evaluating if performance is on track to meet the goal or standard, and take corrective action if there is a gap. Managerial skills: conceptual: analyze the big picture, problem solving, thinking in the abstract (planning, organizing top manager, technical: knowledge related to the job specialized (leading first-line manager, human/interpersonal: communicational skills (leading first-line manager and middle manager) Internal environment includes, hr policies, organizational structure, culture, strategy, technology.
