QMS 102 Lecture 20: Case Study 3
11 Dec 2017
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Document Summary
Volkswagen pollutes its reputation with software to cheat emissions testing. Volkswagens act of cheating the emissions test does pose an ethical dilemma. The ethical dilemma is to use or not use the software to cheat the emissions test by activating emission controls only during the emissions test. Volkswagen motive for implementing this software was to sell cars in other countries and beat toyota in being the worlds largest automaker. The internal stakeholders are the engineers, managers, software developers, and ceo. Ceo; winterkorn had the knowledge of this software and implemented the software in the automobiles. The external stakeholders are the customers, environmental protection agency, and the people living in the countries where the cheated models were sold. The people living in the countries where the. Volkswagen automobiles are sold are affected because the negative affect the automobiles have on the air. The role of the management, organization, and technology was significant in the creation of volkswagen"s cheating software.
