MHR 600 Lecture Notes - Lecture 1: Absenteeism, Litvin, Diversity Training
Document Summary
Diversity training has become a multibillion-dollar industry. There is a movement in the corporate world to embrace diversity. There is no clear discussion of the challenges associated with managing diversity and how this complex process can be handled effectively. Solid research needed to be conducted to support the idea that diversity was beneficial to the workplace. Diversity was found to be a lot more complex than it was originally thought to be. Research indicates that diversity can produce both positive and negative effects when introduced and enforced in the workplace. Evidence suggests that diversity may produce conflict and employee turnover as well as more creativity and innovation. Groups with greater diversity were shown to have greater innovation and creativity. Diverse group have a greater range of perspectives, and are able to generate more high quality solutions than less diverse groups. Diversity increases constructive group processes and is positively associated with performance in business units.