MHR 523 Lecture Notes - Lecture 9: Pilot Experiment, Instructional Design, Human Capital
2 Jul 2018
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08/03/18 Week 8
Chapter 8: Performance Management
Orientation
● Long term socialization process between employee and employer.
● Onboarding: a procedure for providing new employees with basic background
information about the firm and the job.
Purpose of Orientation
● Part of ongoing socialization process.
● Helps reduce first day jitters and reality shock.
● Foundation for ongoing performance management.
● Improved productivity.
● Improved retention levels and reduced recruitment costs.
Organizational Socialization
● Socialization → the process by which people learn the norms and roles that are
necessary to function in a group or organization.
Content of Orientation Programs
● Internal publications (handbooks, newsletters, company history).
● Facility tour and staff introductions.
● Job-related documents and explanations of duties and responsibilities.
● Expected training to be received.
● Performance appraisal criteria.
Evaluation of Orientation Programs
● Employee reaction → evaluate usefulness, job performance.
● Socialization effects → assess progress towards understanding norms.
● Cost/benefit analysis → compare costs of program (materials, time) to benefits (fewer
errors, rate of productivity).
Training
find more resources at oneclass.com
find more resources at oneclass.com
Document Summary
Long term socialization process between employee and employer. Onboarding: a procedure for providing new employees with basic background information about the firm and the job. Helps reduce first day jitters and reality shock. Improved retention levels and reduced recruitment costs. Socialization the process by which people learn the norms and roles that are necessary to function in a group or organization. Job-related documents and explanations of duties and responsibilities. Employee reaction evaluate usefulness, job performance. Socialization effects assess progress towards understanding norms. Cost/benefit analysis compare costs of program (materials, time) to benefits (fewer errors, rate of productivity). The process of teaching employees the basic skills/competencies that they need to perform their jobs. Short term efforts to impart information and instructions related to the job. Considered as an investment in human capital. Maximize similarities of training to the job. Five step training process: training needs analysis. Break down job into tasks and skills.
