MHR 523 Lecture Notes - Lecture 2: Industrial Engineering, Job Enrichment
8 Mar 2018
School
Department
Course
Professor
Document Summary
Job analysis - a process by which information about jobs is systematically gathered and organized. Job - a group of related activities/duties for one or more employees. Position - the collection of tasks/responsibilities performed by one person. Organizational structure the formal relationships among jobs in an organization. Clarifies chain of command; who reports to whom. Does not explain communication patterns, degree of supervision, power, authority, specific duties. Process chart - shows the flow of inputs & outputs from the job under study. Necessary when there are a number of similar jobs. Job design - the process of systematically organizing work into tasks that are required to perform a specific job. Behavioural aspects job enlargement, job rotation, job enrichment, team based job design. Competencies: demonstrable characteristics that enable performance of a job. Shift from job-specific duties to competencies in job descriptions; emphasis on employee capabilities. General (reading, writing, math) leadership (strategic thinking, motivating) technical competencies for specific jobs.
