MHR 523 Lecture Notes - Lecture 10: Performance Appraisal, Iden
3 Mar 2017
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Document Summary
Performance management: the process encompassing all activities related to improving employee performance, productivity, and effectiveness. Step 3: conduct performance appraisal & evaluation discussions. Step 5: conduct development & career opportunity discussions. Task performance: an individuals direct contribution to their job related processes. Contextual performance: an individual"s indirect contribution to the organization by improving the organizational, social, and psychological behaviours that contribute to the organizational effectiveness beyond those speci ed for the job. Giving employees coaching tips on how to meet the performance measurement criteria set out. Formal appraisal methods (appraisal: the act of assessment) Graphic rating scale: a scale that lists a number of traits and a range of performance for each. The employee is then rated by identifying the score that best describe his or her level of performance for each trait. Alternation ranking method: ranking employees from best to worst on particular trait.
