MHR 505 Lecture Notes - Lecture 4: Transactive Memory, Team Dynamics, Social Loafing
17 Oct 2017
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Document Summary
Mutually accountable for achieving common goals influence each other. Performance: how long that type of team usually exists. Skill differentiation: degree of skill/knowledge diversity in the team. Authority differentiation: degree that decision-making responsibility is distributed throughout the team or centralized. Groups that exist primarily for the benefits of their members. Reasons why informal groups exist: innate drive to bond, social identity we define ourselves by group membership, goal accomplishment, emotional support. Advantages: make better decisions, products/services, better information sharing, increase employee motivation/engagement. Challenges: process losses resources needed for team maintenance, social loafing members potentially exert less effort in teams than alone, brooks law adding more people to a late software project only makes it later. But team must be large enough to accomplish task. Effective team members must be willing and able to work on the team. Effective team members possess specific competencies (5 c"s in diagram) Team members have diverse knowledge, skills, perspectives, values, etc.
