LIR 100 Lecture Notes - Cultural Intelligence
29 Jun 2018
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Domain and development of cultural intelligence
- The term cultural intelligence may be new; however, many researchers have identified
this “certain something” that differentiated effective intercultural from others.
- Indeed, the conceptualization of the construct is multidimensional, with cognitive and
behavioral components having been identified
- Here, I adopt the view that intelligence is a sys- tem of interacting abilities (Sternberg,
1997a). One example of a departure from the purely cognitive view of intelligence is
associated with the ability of people to interact with others, so-called social intelligence
- The construct that has received the most attention in recent years is that of emotional
intelligence, the ability of people to perceive the emotional states of others and to
regulate one’s own emotional state in the service of improved interactions
- Emotional intelligence criticized for its very loose specification and widely extravagant
claims as to its usefulness
- Social and emotional intelligence share some attributes with CQ such as the idea that
intelligence is inherently multidimensional involving behavioral as well as cognitive
facets. However, while social and emotional intelligence may be meaningful within one
specific cultural setting, they may not apply in another.
- social and emotional intelligence are products of and limited to the culture in which they
were developed.
- For example, social skills learned in one country may be ineffective or offensive in
another with different rules for social interaction
- the ability to interact effectively with people who are culturally different. It is the ability
to generate appropriate behavior in a new cultural setting that makes CQ unique
- CQ is made up of the capability to adapt to, but ultimately to shape, the cross-cultural
interaction context
- CQ consists of knowledge, mindfulness and behavioural ability which combine to
produce the ability to interact effectively across cultures
- CQ requires knowledge of culture- knowing what culture is, how it varies and affects
behaviour- does not differentiate among levels (universal, cultural and setting) at which
knowledge operates
- Content knowledge of cultures is the foundation of CQ because it forms the basis for
comprehending and decoding the behavior of ourselves and others.
- Process knowledge- process through which cultural variation affects behaviour through
cognitive and motivational mechanisms
- Cognitive mechanisms- operate through a neuropsychological information-processing
channel
- Motivational mechanisms- operate through preferable end states or modes of behaviour
- Cognitive influence- Different priorities for what stimuli deserve attention (selective
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Document Summary
The term cultural intelligence may be new; however, many researchers have identified this certain something that differentiated effective intercultural from others. Indeed, the conceptualization of the construct is multidimensional, with cognitive and behavioral components having been identified. Here, i adopt the view that intelligence is a sys- tem of interacting abilities (sternberg, One example of a departure from the purely cognitive view of intelligence is associated with the ability of people to interact with others, so-called social intelligence. Emotional intelligence criticized for its very loose specification and widely extravagant claims as to its usefulness. Social and emotional intelligence share some attributes with cq such as the idea that intelligence is inherently multidimensional involving behavioral as well as cognitive facets. However, while social and emotional intelligence may be meaningful within one specific cultural setting, they may not apply in another. social and emotional intelligence are products of and limited to the culture in which they were developed.
