ITM 707 Lecture Notes - Lecture 3: Subscriber Identity Module, Payment Card Industry, Starbucks

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In a business today, organizations that can have a head start over its competitors in the industry would give them competitive edge and expand their market share with strong growth. With the growing number of smartphone users in canada, rbc want to continue its leadership in providing their customers the best experience on a daily basis by launching the first mobile wallet in the banking industry. The plan to launch mobile wallet capability is met with many issues and dilemmas. Another major problem was that either decision made will always pose a threat of data breaches of personal information of their customers. To top everything off, there were five prerequisites that. Secondly, the compatibility of the smartphone must also be supported in order for the customer to use this payment method since each operating system works differently for each phone. Thirdly, the whole ecosystem of the mobile wallet has to be secured and guarded.

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