ITM 703 Lecture Notes - Lecture 2: Knowledge Management, Global Issue

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 703
• Professor: Farid Shirazi

Document Summary

Phase 1: link population of social media, make postings anonymous (surveys, raise an issue, collect data, encourage discussion, contrast views/cluster of related views, acknowledge and empower employees, build teams. Phase 3: start group discussion, encourage critical thinking, build new processes/framework to address the issues, include all stakeholders around future principles and policies. Phase 4: implement solutions, diversity within an organization. Many organizations face the prospect of increased diversity for many reasons; from changing demographics, increased govt and social pressures to the need of better understanding and finding competition advantage in an increasingly diverse marketplace. It has been suggested that diverse teams and orgs out perform their homogenous counterparts w increased creativity and providing a sustainable competitive advantage that can drive performance. The research study shows 10 keypoints that should be included in gender inequality analysis: are gender equality perspectives understood by decision.