ITM 410 Lecture Notes - Lecture 10: Digital Image Processing, Accounts Receivable, Electronic Data Interchange

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 410
• Professor: Vanessa Magness

Document Summary

Order entry sales (oe/s) process: interacting structure of people, equipment, activities, and controls that is designed to achieve certain goals. Main function is to create info flow that support decision needs of those who manage various sales functions. Typical oe/s process are sale order, credit, shipping: pre-sale activities, sales order processing, picking and packing the goods, shipping. B/ar/cr = billing, accounts receivable, and cash receipts. Purpose of oe/s process is to create information flows that support the following: repetitive work routines of the sale order dep, decision need of those who manage various sale and marketing functions. The ultimate goal is to create value for the customer. Picking ticket: authorizes the warehouse to pick the goods from the shelf and to send them to shipping department. Customer acknowledgement: sent to notify the customer of the order acceptance and the expected shipment date.