ITM 100 Lecture 4: case study 4

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 100
• Professor: Mahmoud Jahani

Document Summary

It functions and systems and measuring return on investment. It is hard for companies to keep track of all devices and also providing support for every different platform to employees. Since employees are allowed to use their personal smartphone at work it is difficult to keep track on what carrier employees are using. Having all employees carrying the same model or company of smartphones make it easier for technical support. Management needs to take into consideration that all employees will have different platform and that the technical support will be in high demand. Using personal smartphones for work will increase the workload on technical support and will increase the difficulty in their job. Companies will need an inventory management system that will keep track on all employees mobile devices, and which software has been implemented in their phones. With companies having to modify employe s smartphone they must ensure that all employee agree to it.