ITM 100 Lecture Notes - Lecture 1: Information System, Avoidance Speech, Operational Excellence

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 100
• Professor: Xiao Ping Zhang

Document Summary

Ma(cid:374)agi(cid:374)g the orga(cid:374)izatio(cid:374)"s fi(cid:374)a(cid:374)(cid:272)ial assets a(cid:374)d (cid:373)ai(cid:374)tai(cid:374)i(cid:374)g the orga(cid:374)izatio(cid:374)"s fi(cid:374)a(cid:374)(cid:272)ial records. Attracting, developing, and maintaining the orga(cid:374)izatio(cid:374)"s la(cid:271)our for(cid:272)e; (cid:373)ai(cid:374)tai(cid:374)i(cid:374)g employee records. The role of information systems in business today. Information systems/technology an important tool in achieving greater efficiency and productivity: wal-mart"s retail link system links suppliers to stores for superior. Business model: describes how company produces, delivers, and sells product or service to create wealth. Information systems and technology is significant in developing new products. Customer relationships will raise revenues and profits because customers will return for more. Intimacy with suppliers will allow them to provide vital inputs lowers costs. Without accurate information mistakes may occur: overproduction, underproduction, misallocation of resources, poor response times, poor decision making may raise costs lose customers. Responding to customers and suppliers in real time: eg. Citi(cid:271)a(cid:374)k"s i(cid:374)trodu(cid:272)tio(cid:374) of atms (cid:894)easier a(cid:272)(cid:272)ess, (cid:272)o(cid:374)ve(cid:374)ie(cid:374)t for (cid:272)usto(cid:373)ers(cid:895)