GMS 200 Lecture Notes - Lecture 1: Glass Ceiling, Intellectual Capital, Competitive Advantage

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Shavin Malhotra

Document Summary

Talent: people and their talents are the ultimate foundations of organizational performance. Intellectual capital the collective brainpower or shared knowledge of a workforce (intellectual capital = competency x commitment: knowledge worker someone whose mind is a critical asset to employers. Globalization: globalization the worldwide interdependence of resource flows, product markets, and business competition. Technology: we live and work in a technology-driven world dominated by e-mail, im, web blogs, social networks, etc, these technologies add great flexibility to work arrangements. Ethics: ethics set of moral standards of what is good and right in one"s behaviour. Careers: the shamrock organization full-time core workers, part-time temporaries, independent contractors, portfolio worker a worker who has up-to-date skills that allow for job and career mobility. What is an organization: organization a collection of people working together to achieve a common purpose, share a broad purpose: providing goods and services of value to customers and clients.