GMS 200 Lecture Notes - Lecture 7: Glass Ceiling, Intellectual Capital, Consumer Protection

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: William Onuwa

Document Summary

Committed to people, offer inspirational leadership, reward and respect people, provide supportive work environments, gain extraordinary results from people. Intellectual capital is the collective brainpower or shared knowledge of a workforce that can be used to create value. A knowledge worker"s mind is critical asset to employers and adds to intellectual capital of organizations. Workforce diversity reflects differences with respect to gender, age, race ect. Business imperative (another word for diversity, viewed as an asset. Diversity bias can occur through prejudice, discrimination. Globalization is the worldwide interdependence of resource flows, product markets and business competition that characterize the new economy. Increasing demand for knowledge workers with the technological skills. Code of moral principles that set standards of conduct of what is good and right. Ethical expectation within modern business; integrity and ethical leadership at all levels, sustainable development, natural environmental protection, consumer protection, human rights.