CMN 279 Lecture Notes - Lecture 1: Cyberwarfare, Soft Skills, Risk Society

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Document Summary

Communicating for change: text, visual images, technology, soft skills: intangible, emotional intelligence , hard skills: tangible, technically oriented interpersonal skills, managing people, language. Knowledge economy: people these days are hired based on their education and critical thinking, adding knowledge through research & development, risk society with dependence on online. Flatter organizations: faster lines of communications, pros: more efficient and faster communication, cons: more prone to mistakes, with traditional vertical organizations, the pro is that it is more accurate and the con is that it is time consuming. Diverse employee base: encourages people to adapt accordingly, working in teams. High-context cultures: meaning is derived from context and cultural form. Low-context cultures: meaning is derived from literal content. More emphasis on conciseness, condenseness, and on facts. Direct message: personal, social media messages, tailored to personal interest, clear, to the point, private (can be, less noise, likely know each other (not always, more authoritative.

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