CMN 279 Lecture Notes - Lecture 5: Drivespace, Master Sergeant, Instant Messaging
4 Dec 2014
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Remember parallelism don"t not indent the paragraph double space between the paragraphs. Compose of ine (dont want to send something accidentally) Avoid sending personal messages from your work account. Semiformal or conversations style in most email messages. Open with polite command or direct question. Good will email msg congratulate and give thanks. Follow up memos and email have had agreement who"s responsible deadlines ( based on meeting reminders make sure all are on same page gives opportunity to clarify expectations clari cation and feedback. Instant messaging limit abbreviation use normal sentences capitulation limit the number of participants use away or busy notices chapter 6. Use for good news or informative/routine messages. Be careful: some cultures may consider directness rude. Use an easy to read format for the order. Someone has done something wrong and ur calming back. State what you want the reader to do ( refund, replace, correction or appogy,)
