COMMERCE 2KA3 Lecture Notes - Lecture 4: Social Business, Information System, Customer Service
10 Feb 2018
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Document Summary
Collaboration is working with others to achieve shared and explicit goals. Collaboration focuses on task or mission accomplishment and usually takes place in a bus other organization and between businesses. Teams have a specified mission that someone in the business assigned to them. Job require much closer coordination and interaction among employees involve in producing the service or product. Professional jobs require substantial education and the sharin information and opinions. Today, work is organized into groups and teams. The work of the firms has changed from a single location to m locations. Innovations derive from close collaboration with colleagues an partners. Divers teams produce better outputs faster than individuals w their own. Use of social networking platforms (internal and external) to engage employees, cu and suppliers. Aims to deepen interactions and expedite information sharing. Driving the exchange of information without intervention from executives or other.
