COMMERCE 2BC3 Lecture 4: Chapter 4
30 Jun 2015
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Chapter 4: missed first 15 minutes of notes, pizza excericse to show that you need to thourghly think about how the product will be done. Job description-tdrs (task, duty, responsibilities: simply a list of tasks, duties and responsibilities that a job entails, these are the observable actions, e. x. Tdrs for a restaurant server: greet and talk with customers, take orders and put into the computer, etc, get the order and bill, this leads to the skills you"ll need-job specificatio. Important to first do the job description so you know the task, etc. rather than just getting people who you think would be qualified: sources of job analysis info: Subkects who are experts on providing the info. Supervisors: might find difference in what supervisor and employee feel tasks should be, idea of getting supervisors view of the job since workers will craft the job to what works best for them. External job analysts: most objective, how to get the info:
