COMMERCE 1BA3 Lecture Notes - Lecture 16: Creative Destruction, Job Design, Organizational Culture
Document Summary
What can organizations change: goals and strategies, technology, job design, structure, processes, culture, people, changing one factor leads to change in another factor. Why should they change: adapting to environmental change (external, stabilize inputs and outputs. Using a variety of suppliers to avoid shortage: adapting to increased competitiveness, creative destruction, technological change, adapting to internal change, usually occurs while adapting to environmental change, productivity issues, strikes, high turnover. How and how much change: change requires, investment of resources, modification of routines and processes, if both of those aren"t available, inertia, change and organizational effectiveness. Lewin"s model for organizational change: un-freezing, recognize that some current state of affairs is unsatisfactory, change, implement a plan to move the organization to a more satisfactory state, re-freezing, stabilize the new state including behaviours, attitudes, structures. Acquisition, distribution, and interpretation of existing knowledge that is external to the organization.