COMMERCE 1BA3 Lecture Notes - Lecture 23: Social Exchange Theory, Enes Kanter, Teal
3 Dec 2017
School
Department
Course
Professor
Document Summary
Structural sources: refers to power that the organization gives to an individual: legitimate, reward, coersive. Personal sources: refers to power that comes from characteristics of individuals: referent, expert. Kanter pfeffer model (highly political: doing the right things, extraordinary activities (non-routine positions): excellent performance in unusual/ non-routine activities. Degrees of empowerment: no discretion: no empowerment (routine, repetitive, assigned, rules > initiative, participatory empowerment: some empowerment (semi-autonomous, self-management: full empowerment (autonomous, decision-makers, management has faith in employees to carry out organizational tasks and goals. Influence tactics: tactics that are used to convert power into actual influence over others. = unethical: affiliative: more concerned with being liked than with truly exercising power (make decisions for approval) Institutional managers are more effective at: giving subordinates a sense of responsibility, clarifying organizational priorities. The more non-substitutable (irreplaceable) you are, the more power you will have. Martina faith: countered if detected by those with different agendas (whistleblower will call out)
