COLLAB 2N03 Lecture Notes - Lecture 2: Scientific Management, Behavioural Sciences, Dont

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Managing ob: management art of getting things accomplished in organizations through others, managers acquire, allocate, and utilize physical and human resources to accomplish goals, definition does not include a prescription about how to get things accomplished, if you truly understand the reasons for high quality service, ethical behaviour, or anything else, we can often take sensible action to manage it effectively, if prediction and explanation constitute analysis, then management constitutes action. The classical view and bureaucracy: classical viewpoint tended to advocate a very high degree of specialization of labour and a very high degree of coordination, each department dealt with its own problems, centralized decision making from upper management providing coordination, classical view suggested that managers have fairly few workers ,except for lower level jobs where matching pacing might substitute for close supervision, scientific management fredrick taylor"s system for using research to determine the optimum degree of specialization of work tasks, bureaucracy.

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