MGCR 222 Lecture Notes - Lecture 2: Glass Ceiling, Individualism, Double Bind

• School: McGill University
• Department: Management Core
• Course: MGCR 222
• Professor: Ferguson

Document Summary

This is called individual differences: the ways in which people are similar and dissimilar in personal characteristics. = workforce diversity: surface-level diversity: visible physical attributes (ethnicity, race, sex, age, abilities, deep-level diversity: less visible and more psychological (personalities, values, attitudes) Self-efficacy (effectance motive): individual"s belief about the likelihood of successfully completing a specific task. Possibility: high self-esteem, low self-efficacy about performing a certain task such as public speaking. Very often asked question is usually based on nature or nurture controversy when it comes to explaining prejudice in the form of a negative opinion or attitude. Embracing diversity = increase competitiveness, build talent, expand organizational capabilites, enhance access to diverse customers. Flip side of all this is the glass ceiling effect: invisible barrier that prevents women or minorities from rising above a certain level. Listening, collaborative skills and abilities to multitask and synthesize alternative viewpoints effectively and quickly.