INDS 211 Lecture Notes - Lecture 40: Common Hardware Reference Platform, Public Health, Leadership Development
2 Jan 2019
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Managing quality of care in obstetrics: introduction. Topics in leadership and change management: hospital boards, governance, leadership, composite quality measures c-section rate, putting ideas into action. Def: 1) group of people with skill sest that they contribute to the hospital e. g. legal, financial experts, community members, 2) provide strategic direction, 3) hire ceo and chief of staff. Board roles: agency: monitor actions of executives to protect community interests. High-level decision making: resources: enhance access to external resources. Policymaking governs use of hospital resources: stewardship: board collaborates with management, whose interests are aligned with community. Def: systematic approach to maintaining and improving quality of patient care within a health system: high standards of care, transparent responsibility and accountability for those standards, constant dynamic of improvement. Ceo & cos: ceo and chief of staff rely on board to advise and challenge them, ceo and cos create context for board to play a strategic role (not day-
