BUSI 2101 Lecture Notes - Lecture 2: B. F. Skinner, Organizational Learning, Perceived Control
22 Apr 2016
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An organization"s resource and capability that is acquired through education and experience (difficult to fully imitate). When someone leaves they take knowledge with them and offer it elsewhere. Notes: hard to replace management know-how and r&d researchers. Millennials, due to gaming, now lack learning and decision making skills. Through learning, one can create a change in existing knowledge. Learning: a process that causes a relatively permanent change in: 3 kinds of learning: cognitive: learn to recall, analyze, synthesize and problem-solve. Thinking : psychomotor: learn a new skill, operate a machine, swim, and drive etc. Physical/kinesthetic : affective: learn to like or fear something, learning value. Create a conditioned response to an unconditional stimulus (non-voluntary behaviour). Create a reaction to something that didn"t cause a reaction before. A method of learning that occurs through reinforcement/feedback and punishments for behavior. Consequences of operant conditioning: reinforcement - increases the probability of a behavior being expressed.
