TOUR 1P91 Lecture Notes - Lecture 3: Product Differentiation, Dynamic Packaging, Price Discrimination
23 Jan 2018
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Control of multiple elements with links through tech. Extreme vulnerability to international economic and political crises. Airlines required to operate published timetables regardless of passenger load factors. Full service, low cost or business class. Do not operate according to published schedules. Aircraft are chartered to middlemen (tour operators) who are responsible for selling seats. Middlemen can change flight departures, cancel flights, transfer passengers. Growing industry with ships carrying over 6000 passengers. A set of organizations in the process of making a product or service available. Tourism products offered by suppliers wholesalers and tour operator travel agent for the consumers. tourists. Tourism products offered by suppliers tourists. Tourism products offered by suppliers travel agent tourists. Buy capacity from one type of suppliers and sell capacity in it"s original form to intermediaries or consumers. Buy capacity from suppliers and create a package tour. Retail agencies processing sales usually through computer reservation systems. Changing role of technology and use of web.
