MATH 1P98 Lecture Notes - Lecture 11: Hawthorne Effect, Self-Actualization, Theory X And Theory Y

• School: Brock University
• Department: Mathematics and Statistics
• Course: MATH 1P98
• Professor: Chantal Buteau

Document Summary

Maslows hierarchy of human needs, stresses the importance of social relations in organizations, understanding workers and managers as human bing with social and emotional needs such as: Social- love, affection, good relationships, sense of belonging. People act to satisfy needs for which satisfaction de cit exists. (the de cit principle) A needs is a physiological or a psychological de ciency that a person feels compelled to satisfy. The ve needs exist in a hierarchy of the prepotency, a need at any level only becomes activated once the preceding lower-level need is satis ed. (the progression principle) The de cit and progression principles cease to operate at the self actualization level. Douglas mcgregor heavily in uenced by both the hawthorne studies and mallows. Manager should devote more attention to peoples social and self actualizing needs at work. Managers must shift their perspective from theory x and y. Theory x managers asssume subordinate (negative view)