MGMT1135 Lecture Notes - Lecture 1: Neuroticism, Job Satisfaction, Femininity
Document Summary
Chapter one: organisational behaviour is the study of what people think, feel, do in and around organisations. Outcomes: diversity, personality, values, group structure, group roles, team responsibiliti es, structure, culture, emotions and moods, motivation, perception, decision making, communication. Leadership: power and politics, conflict and negotiation, change practices, attitudes and stress, task. Performance: citizenship behaviour, group cohesion, group functioning, productivity, survival. Inputs lead to processes, which then lead to certain outcomes. Evidence based management: complements systematic study by basing managerial decisions on the best available scientific evidence. Eg, using data to implement the best strategies. Intuition can be problematic as opinions can be twisted or manipulated, and people ofte(cid:374) do(cid:374)"t (cid:449)a(cid:374)t to hear the truth. Fa(cid:272)ts are therefore (cid:373)ore relia(cid:271)le tha(cid:374) opi(cid:374)io(cid:374), and should be used when making decisions. Empirical research: used to learn the mechanisms behind behaviour, or how an input may lead to a particular outcome, a theory is a set of propositions that describe inter-relationships among several concepts.
