MGMT1135 Lecture Notes - Lecture 19: Reinforcement, Social Cognition
Document Summary
Power: capacity of person a to influence person b to do something they would not otherwise do, dependence. [negative reinforcement: reward power, opposite of coercive - rewards [positive reinforcement] Information power: knowledge is power - although this can exist at all levels [access to vital information] "he has a legitimate right, considering his position, to expect that his suggestions will be carried out. " "i comply with my supervisor"s directives because he has a right, considering his position, to expect subordinates to do what he wants. " "he can apply pressure or penalize those who do not cooperate. " "i comply with my supervisor"s directives because he can penalize or make things difficult for those who do not cooperate with him. " "i feel he can apply pressure or penalize me in some way. " "he can give special help and benefits to those who cooperate with him. "
