INFS1000 Lecture Notes - Lecture 11: Face Detection, Toyota Electronic Modulated Suspension, Businessobjects

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WEEK 11: BUSINESS INTELLIGENCE
WHY DO ORGANISATIONS NEED BUSINESS INTELLIGENCE?
Business intelligence: methodologies and technology that transform raw data into meaningful and useful info for
business purposes
Businesses create massive amounts of data
o Storage capacity is becoming almost unlimited, so businesses collect more data at little extra cost
o Need to provide the right info to the right person at the right time
Data can show patterns and relationships
o Relationships = valuable info that help businesses make better decisions
o Can help forecast changes à e.g. drop in site views = decrease in sales
HOW DOES IS SUPPORT DECISION MAKING?
Success of org depends on quality of decisions they make
When decision making involves large amounts of data, IS can make the process more efficient
Business intelligence (BI) can help the business by:
o Storing and organising large amounts of data data warehouses
o Making sense of data from data warehouses business intelligence tools/systems
HOW DOES BUSINESS INTELLIGENCE WORK?
BI helps orgs to turn company-wide and external data into useful info that supports decision-making at all
organisational levels by
o Integrating data: from multiple internal and external sources
o Preparing data: implementing data quality + info management methodologies to prepare data for
reporting, intelligence and analysis
o Analysing data: data analysis techniques
Data Warehouses:
o Purpose: To store and catalogue data for BI processing
o Requires extracting + cleaning of data from various operational databases and sources
§ To improve quality of existing data going into DW
o How does DW work?
§ Regularly copies data from operational databases to create a stack of historical data for analysis
purposes
§ Collates data from external sources
§ Creates meta-data for these large pools of data
DISTINCTION:
o Operational databases:
§ Used by various IS across the org daily
o Data warehouse:
§ Large storage container, which regularly collects data from operational databases à requires data
cleansing
§ Contains historical data which doesn’t change
§ Used for BI
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Document Summary

How does business intelligence work: bi helps orgs to turn company-wide and external data into useful info that supports decision-making at all organisational levels by . Regularly copies data from operational databases to create a stack of historical data for analysis purposes. Creates meta-data for these large pools of data: distinction, operational databases: Used by various is across the org daily: data warehouse: Large storage container, which regularly collects data from operational databases requires data cleansing. What problems does operational data pose for bi systems: operational data is produced as part of the everyday transaction of business, stored in operational databases, problems: Raw collected to meet an immediate business objective. Dirty hence unsuitable for sophisticated bi analyses. Incorrect data: values may be missing, data may be inconsistent, granularity of data not at appropriate level. Making simple calculations on the data: olap, enables executives to make timely decisions, often decision-makers need to view info in different configurations.

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