ACCT3012 Lecture Notes - Lecture 5: High Tech, Cybernetics, Management Accounting

• School: University of Sydney
• Department: Accounting
• Course: ACCT3012
• Professor: Max Baker

Document Summary

History of evolution of control: no control, physically yoking people to activities, educating / defining acceptable behaviour, monitoring performance and making adjustments, setting key targets to be achieved, encouraging / manipulating deeper psychological forms of buy-in. Identifying critical (valuable) steps and then standardising these: advantages and disadvantages. Acct3012 management accounting b (cid:858)do(cid:374)e the right (cid:449)ay. (cid:859) Hop(cid:449)ood"s ad(cid:373)i(cid:374)istrati(cid:448)e co(cid:374)trols: rules, regulations and procedures, plans and standards, organisational manuals, training the mind and the body can have multiple functions, good for line workers, the unexperienced, process work. Combining results and action controls: ensure individuals act together and this combined effort achieves organisational goals, ensure that the desired actions / results are communicated and achieved. I(cid:374)(cid:272)rease the pro(cid:271)a(cid:271)ility that (cid:858)(cid:449)hat (cid:374)eeds to (cid:271)e do(cid:374)e, gets do(cid:374)e. (cid:859) Mercha(cid:374)t"s results co(cid:374)trols: focuses on results accountability, managers must, define dimensions along which results are desired, set standards of performance, measure performance, provide rewards for the desired results, e. g. budgets; kpis (sales, costs targets, etc.