MGNT201 Lecture Notes - Lecture 5: Fundamental Attribution Error, Selective Perception, Stereotype
Document Summary
Organisational studies approaches to perception: ob adopts a psychological view, other organisational theorists draw upon a phenomenological view, a physicist explains that: when i see a tree what i am really seeing is light waves bouncing. Off the reflective surfaces of physical bodies: confusing causal interaction with what we experience (constructed). When an individual looks at a target and attempts to interpret what he or she sees, that interpretation is heavily influenced by the personal characteristics of the individual perceiver. Errors and shortcuts: errors and biases in attributions. Self-serving bias: contrast effect, halo effect, projection. Fast thinking uses mental shortcuts and is prone to the errors they bring. Slow thinking needs a lot of energy, uses more analytical and critical thinking, but it still prone to errors by limited information we have at hand: we can spot biases in others thinking, but rarely in our own.