SOCS3100 Lecture Notes - Lecture 11: New Public Management, Peter Drucker, Auguste Comte
25 May 2018
School
Department
Course
Professor
SOCS3100
Policy Development, Program Management, and Evaluation
May 23, 2018
WEEK 11: Rational Planning and Performance Indicators
and the Emergent Planning Alternative
Positivism
• August Comte, 1798-1857
• Societys issues can only be understood, and its problems rectified, through the
application of logic to the interpretation of empirical facts...
• Coined the term sociology
The rational tradition of organisational planning dominated organisational thinkingin
the first half of 20th century...
• F.W. Taylor, 1856-1915
• Scientific Management, time and motion studies, Taylorism
• Wrote Principles of Scientific Management
New Public Management
• Peter Drucker, 1909-2005
• Management by objectives is the process of defining specific objectives within an
organization that management can convey to organization members, then
deciding on how to achieve each objective in sequence.
• An important part of MBO is the measurement and comparison of an employees
actual performance with the standards set.
Kettners Model (Weeks 10/11) an exemplar…
• A problem is
o Is objective, not socially constructed
o Can be understood if analyzed well enough
o Can be resolved if a logical plan is articulated
• Problem analysis and a planned solution is done by experts
• The program does not commence until the end goal is defined
• Goals are defined in terms of measurable performance indicators
Positive Tradition
• Evidence based policy – privilege the most rigorous research
• Rational-comprehensive method of decision-making (Week 5)
• Top-down mode of implementation (Week 6/7)
• Summative mode of evaluation (Week 8)
Suited to
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• Single decision-maker or consensus on values and goals
• Stable and known environment
• Plenty of time and information
Promoted the accountability paradigm
• IT based monitoring
Public Governance, Performance, and Accountability Act 2013
• Objectives of Act
o Establish a coherent system of governance and accountability across
Commonwealth entities; and
o Establish a performance framework across Commonwealth entities; and
o To require the Commonwealth and Commonwealth entities:
▪ To meet high standards of governance, performance, and
accountability
▪ To provide meaningful information to the Parliament and the public
Department of Social Services (2017 Budget)
• Outcome 1: Social Security
o Encourage self-reliance and support people who cannot fully support
themselves by providing sustainable social security payments and
assistance.
• Outcome 2: Families and Communities
o Contribute to stronger and more resilient individuals, families and
communities by providing targeted services and initiatives.
• Outcome 3: Disability and Carers
o Improved independence of, and participation by, people with disability,
including improved support for carers, by providing targeted support and
services.
• Outcome 4: Housing
o Increased housing supply, improved community housing and assisting
individuals experiencing homelessness through targeted support and
service
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Problems with performance indicators
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