PSYC1030 Lecture Notes - Lecture 5: Habituation, Eye Contact, Depth Perception
PSYCH1030
Lecture – Non-Verbal Communication
Non-Verbal Communication:
• Convey meaning other than words
• Horace – hat e lear ol through the ears akes less ipressio upo our ids that
hat is preseted to the trustorth ee
• Hand gestures, touch, facial expressions, posture, high-pitched voice, loud voices, clothes
Importance:
• 60-65% of information communicated non-verbally
• Increases in conflict
• Verbal – communicating facts
• Non-verbals – communicating emotions, attitudes and interpersonal information
Dimensions:
• Encoding skill – sending NV essage epressieess, highl saliet if people dot thik
they have the full truth, deeptio ioles ailit to otrol NV leakage
• Decoding Skill – receiving NV message (sensitivity), more accurate understanding, skill in
detetig NV leakage
Emblems:
• Gestures – replace or stand in for spoken word
• Emblems – agreement, greetings, directions, insulting, good luck
Illustrators:
• Amplify or clarify a message
• Complement or supplement the animation
• Help speak fluently
Facial Expression:
• Deeply ingrained and difficult to inhibit
• 6 basic emotions (anger, fear, disgust, surprise, happiness, sadness)
Role of expressions:
• Idea of the survival of the fittest
• Universalistic theory (Darwin) – emotional expression are innate, developed through
evolution, biologically adaptive, consistent across culture, transcends technology, new-borns
displa sigs of eotio, dot eed to e taught ertai eotios, lid ad deaf still
encode in a similar way
• Neurocultural (Ekman) – expression are pre-wired into the brain but learn culture-specific
rules, display rules, choose what to display
Cultural Differences:
• “oe dot displa ager or disgust
• Kept for private conversations
find more resources at oneclass.com
find more resources at oneclass.com
Document Summary
Increases in conflict: 60-65% of information communicated non-verbally, verbal communicating facts, non-verbals communicating emotions, attitudes and interpersonal information. Emblems: gestures replace or stand in for spoken word, emblems agreement, greetings, directions, insulting, good luck. Illustrators: amplify or clarify a message, complement or supplement the animation, help speak fluently. Facial expression: deeply ingrained and difficult to inhibit, 6 basic emotions (anger, fear, disgust, surprise, happiness, sadness) Cultural differences: o(cid:373)e do(cid:374)(cid:859)t displa(cid:455) a(cid:374)ger or disgust, kept for private conversations. Cross-cultural differences: emblems, eye contact, body orientation, vocal features minimal encourages (little feedback features) Types: emotional more movements, emotional and cognitive more speech disturbances, attempted control decrease in movement and speech. Lie: two distinct types, complete lie or withholding information, depaulo more speech disturbance and slower speech, vrii fewer speech disturbances, faster speech. Accuracy: not much better than change, vocal channel is more revealing, voice is less controlled get higher when lying.
