IFB101 Lecture Notes - Lecture 5: Operating Model, Enterprise Architecture, Business Architecture
Document Summary
It"s a blueprint to describe structure and operation of an organisation so that the organisation can achieve its current and future business objectives. It combines the concepts of business and technology. Local markets are expanding globally: business is getting more complex, business and operating models demand greater consideration and design skill. It is playing a larger role in business. How does a business work: business model - how company makes money, customer segments, channels, products & services, operating model - how company configures to deliver its business model, organisational design, processes. Information & technology: physical assets, capabilities - table takes and required to be a viable competitor, development and deployment, performance management. What is a business capability: describes what a business does, not how, or why, a particular ability or capacity that a business may have or exchange to achieve a specific outcome or purpose, business, not technical terms.
