FIT2002 Lecture Notes - Lecture 1: Project Management, Project Charter, Project Management Office
13 May 2018
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• Only 16.2% of IT projects succeed – in scope, time, cost goals. 31% are cancelled before
completion.
• Advantages of formal project management:
o Better control of resources
o Improved customer relations
o Shorter development times
o Lower costs
o Improved productivity
o High quality/reliability
o High profit margins
o Internal coordination
o Worker morale
• Project – temporary endeavour undertaken to create a unique product/service/result.
• IT project involves using hardware/software/networks to create a product/service/result.
Time outlines, outcome, deliverables, budget, team.
• Attributes of a project:
o Unique purpose
o Definite start and end date – temporary.
o Developed using progressive elaboration
o Requires resources from various areas
o Primary customer/sponsor
o Involves uncertainty
• Program – group of related projects managed in coordinated manner.
• Program managers oversee programs, sometimes bosses for project managers.
• Triple constraint – must meet scope, time, and cost goals while satisfying sponsor – juggling
act.
• Project management – application of knowledge/skills/tools/techniques to project activities
to meet project requirements.
• Six basic functions of project managers:
o Manage project scope
o Manage human resources
o Manage communications
o Manage schedule
o Manage quality
o Manage costs
• Stakeholders:
o Project team etc.
o Support staff
o Customers
o Users
o Suppliers
o Opponents
• Project sponsor – usually senior management role in the organisation.
• Project management knowledge areas – key competencies that project managers must
develop:
o Scope
o Time
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