BBA102 Lecture Notes - Lecture 2: Guidant, Virtual Team, Cisco Systems

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At one ge factory, teamwork resulted in a workforce that was. 20% more productive than comparable ge workforces elsewhere. Guidant, maker of lifesaving medical devices, halved the time it took to get products to market. Boeing used teamwork to develop the 777 at costs far below normal. Westinghouse used teamwork to improve quality performance in its truck and trailer division and in its electronic components division. An australian hospital study of administration working in a (cid:272)hildre(cid:374)(cid:859)s (cid:272)a(cid:374)(cid:272)er (cid:272)are u(cid:374)it fou(cid:374)d that tea(cid:373)(cid:449)ork redu(cid:272)es staff stress and improved staff cooperation, communication and morale. Cisco systems told executives they would gain or lose 30% of their bonuses based on how well they worked with peers and in 3 years had record profits. Workers (including volunteers) and supervisors who meet intermittently to discuss workplace and quality-related problems; formerly called quality circle. People from different departments, such as sales and production, who are pursuing a common objective.

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