TAEDEL402A Lecture Notes - Lecture 7: Internal Validity, Employee Engagement, Big Data
WEEK 7: TRAINING EVALUATION
Training effectiveness: benefits derived training
Training evaluation: process of determining training effectiveness
Training outcomes: measures to evaluate training effectiveness
Evaluation design: data will be collected and which data will be collected for training evaluation
Formative Evaluation:
• Refers to evaluation of training that takes
place during program design
• Helps to ensure training is well organized,
runs smoothly, and that trainees learn and are
satisfied
• Provides information on how to make a
program better
Summative Evaluation:
• Refers to evaluation conducted to determine
if training has led to desirable outcomes
• Examines whether trainees have improved or
acquired knowledge, skills, attitudes,
behaviors, or other outcomes
• Includes examining the business impact of
training
Importance of Evaluation:
• idetif a progra’s stregths ad
weaknesses
• assess what features of training content and
context matter
• identify which trainees benefited
• gather information for marketing training
• determine financial benefits and costs
Evaluation Process: Training Outcomes:
Reactions:
• Traiees’ perceptios of the traiig eperiece relatig to the
content, facilities, trainer, and methods
• Key questions (Did the trainees like the program?, Did the
environment help learning?, Was the material meaningful?)
• Typically measured at the end of training
Learning and Cognitive:
• Relate to familiarity with information, including principles, facts, techniques, procedures, and processes
• Typically measured via paper-and-pencil tests and self-assessments
• Tests often preferred over self-assessments
Behaviour and Skills-based:
• Relate to proficiency with technical skills, motor skills, and behavior
• Include learning and transfer
• Learning often assessed via work samples
• Transfer often assessed via observation or managerial/peer ratings
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Document Summary
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